VISITOR F.A.Q

1. What is Cosmoprof North America?

Cosmoprof North America is a trade show for beauty industry professionals ONLY. This event is not open to the general public. The event is focused in particular on the distributors, OTC’s, manufacturers and buyers of professional beauty products and retail stores.

2. What is PBA Beauty Week?

PBA Beauty Week, hosted by Cosmoprof North America, is North America’s largest, most inclusive beauty event, offering unlimited networking, education and business-to-business opportunities to all sectors of the professional beauty industry.

3. What events comprise Cosmoprof North America/PBA Beauty Week?

1. Cosmoprof North America – a trade show for beauty industry professionals ONLY. This event is not open to the public. This event is focused in particular on the distributors, OTC’s, manufacturers and buyers of professional beauty products and retail stores.
2. PBA Business Forum – The Professional Beauty Association’s (PBA) provides an overview of the key trends and issues effecting the beauty industry as well as providing attendees with an update of PBA’s key initiatives and strategic initiatives.
3. Welcome Reception – Attend the welcome reception and network with distributors, retailers, and international buyers. This is great opportunity to connect with potential partners before the show begins.
4. PBA Beacon – Beacon provides the nation’s most promising cosmetology students with education and opportunities to network with the industry’s highest profile salon owners and stylists during PBA Beauty Week. PBA Beacon students attend specialized classes with the biggest names in the industry.
5. City of Hope: Spirit of Life Award – City of Hope is a leading research and treatment center for cancer, diabetes and other life-threatening diseases. The professional beauty industry gathers at PBA Beauty Week for dinner and an awards ceremony to honor one of the industry’s leaders with the Spirit of Life Award, City of Hope’s most prestigious honor, for their outstanding business and philanthropic achievements.

4.Can I purchase Special Event/Education tickets without having an expo floor ticket?

? Tickets to certain events (PBA Business Forum, Welcome Reception and the North American Hairstyling Awards may be purchased without purchasing a show floor ticket. An expo floor ticket must be purchased to attend all other events and all education classes.

5. Where is Cosmoprof North America/PBA Beauty Week being held?

At Mandalay Bay Convention Center in Las Vegas, NV. The host hotel will be Mandalay Bay Resort and Casino.

6. What are the expo floor hours?

Sunday, July 28 | 10 am – 6 pm
Monday, July 29 | 9 am – 6 pm
Tuesday, July 30 | 9 am – 3 pm

7. How much are tickets to Cosmoprof North America/PBA Beauty Week?

The first price reflects early bird pricing while the second price reflects regular pricing. Current paid Professional Beauty Association (PBA) Members receive discounted prices, restrictions apply.

Event Information & Pricing	PBA Members**	Non-Members
Cosmoprof North America 1-Day Expo Ticket Expo ticket gives you access to the entire trade show floor and on-floor meeting rooms. Other events are available at additional cost.	$40/$53	$80/$105
Cosmoprof North America 3-Day Expo Ticket Expo ticket gives you access to the entire trade show floor and on-floor meeting rooms. Other events are available at additional cost.	$68/$80	$135/$160
Cosmoprof Education You must have an expo ticket valid for the same day as the education session you plan to attend.	$50/$60 (majority of classes)	$65/$75 (majority of classes)

8. Are there discounts for PBA members?

Yes, Individual members may purchase one show ticket at 50% off. Benefit Recipients of PBA Business members also receive 50% off admission to the show. The PBA member discount is not valid for E-members. PBA membership must be current at time of ticket registration to be eligible for discount pricing. To become a PBA Member and additional information, please click here.

9. What other benefits do PBA members receive at the show?

PBA members enjoy discounts on special events and paid education as well as access to the PBA member lounge located in the PBA booth.

10. I need a VISA to enter the country.

Not a problem. Attendees may request a visa letter during the registration process. However, you must complete and pay in full for your registration before your visa letter will be issued. There are NO EXCEPTIONS to this requirement. Exhibitors requiring visa letters should contact their sales representative for assistance.

11. How will I receive my tickets (badges)?

Bring your registration confirmation (along with your industry credential & photo id) to scan at the self-check-in counters to print your badge and/or event tickets.

12. What should I do if I lose my confirmation?

Go into your registration to request a confirmation orif you purchased your ticket online or by phone, you can request a duplicate confirmation from the Registration Help Desk at 800.310.7554. A “reminder” confirmation will go out prior to the show.

13. When is on-site registration open?

1pm – 5pm	Friday, July 26	Exhibitors only
8am – 7pm	Saturday, July 27	Exhibitors and Attendees
7:30am – 6pm	Sunday, July 28	Exhibitors and Attendees
8am – 6pm	Monday, July 29	Exhibitors and Attendees
8am – 3pm	Tuesday, July 30	Exhibitors and Attendees

14. Is the show open to the public?

No. Cosmoprof North America/PBA Beauty Week is open to beauty industry professionals only. All attendees must show personal photo ID and industry related credential to be admitted.

15. Who can attend the show and what kind of identification is required?

To ensure the integrity of the show and the qualifications of customers for our exhibitors, please click here for our attendee guidelines for admittance.

No one will be permitted to enter the show without proper photo identification and credentials.
NO EXEPTIONS. No refunds will be issued if you are unable to provide proof of credentials.

16. How many show floors are there?

Cosmoprof North America is one venue with products organized into three sections. Attendees are allowed entrance into all three-show sections.

• COSMETICS & PERSONAL CARE – dedicated to the retail channels of the cosmetics industry including all skin, hair, nail, and tools for retail. For companies that have products more heavily geared towards consumers rather than professionals. Products sold to the public via websites, beauty supply stores, department stores, drug stores, etc.
• PACKAGING & CONTRACT MANUFACTURING– dedicated to the entire beauty industry, from production supply chain from raw materials to machinery, formulation to packaging, including contract manufacturing, private label, and business tools and POS systems.
• PROFESSIONAL BEAUTY – dedicated to the professional channels of the cosmetics industry including all skin, hair, nail, and tools/services for professional use in salons or spas. For companies that have products and services heavily geared towards being sold to licensed professionals AND/OR to be used in a salon or spa setting and/or mainly sold by distributors.

17. Who is allowed on each show floor?

If you purchase a ticket to Cosmoprof North America, you are permitted to visit all three sections.

18. Do I need to pre-register for classes?

Yes, most classes are not included in the price of the show ticket. Classroom space is limited. Therefore, we recommend that everyone reserve a seat by registering in advance.

19. Can I be a model?

Cosmoprof North America does not hire models for the exhibiting companies as demonstrations on models are held to a minimum.

20. Do cosmetology instructors get in free?

No. Instructors may attend the show but please keep in mind; this is not a typical hair show. The floor is business-to-business only with no cash-and-carry sales and there is no technical hair or nail education on or off the show floor.

21. Can I bring my child?

Children under the age of 16 (including infants) will not be admitted to the show for liability reasons. No exceptions! Cosmoprof North America does not offer babysitting services. If you need in-room childcare service, please contact Nannies & Housekeepers U.S.A at (702) 451-0021 and mention Cosmoprof North America to receive a discount. For additional information, please click here.

22. Can my spouse come?

Tickets can be purchased for spouses at the show only when proof is provided (same last name and/or address on driver’s licenses).

23. Can manufacturers attend if they are not exhibiting?

Yes, they may purchase a 1-day or 3-day badge. Benefit Recipients of PBA Business members receive 50% off admission to the show. PBA membership must be current at time of ticket registration to be eligible for discounted pricing.

24. I did not get to attend the show. Can I get a refund?

No. Tickets are non-refundable.

25. Do I get a discount as a PBA member to exhibit?

No, only for attending the event, not exhibiting. However, certain discounts are afforded to PBA members once they exhibit.

26. What is the difference between a distributor and an OTC?

Both will typically buy directly from the manufacturer and sell to salons. An OTC however, will have a store where they may sell to the public and/or salon professionals (80% of business must be to salon and spa professionals to get on the business floor). A distributor may also have stores and a warehouse to store their product.

27. What is a manufacturer representative?

A company that acts as a sales force for the manufacturer. They help the manufacturers find distributors for their products, but do not house inventory.

28. Manufacturer, distributor, salons – who buys what from who?

A manufacturer creates the product – then a distributor/OTC will buy their product and sell it to salon owners and professionals – salon owners will sell to the public.

29. Is there a business center at the show?

Yes, the business center is located on Level 1 of the Convention Center.

30. Do you offer hotel discounts at nearby hotels?

Yes. Go online or call our official housing partner, Par Avion for hotel and rate information and to make reservations.

Online: www.cosmoprofnorthamerica.com or www.probeauty.org/beautyweek

Toll Free: 1-800-826-8133
International: 1-310-590-4713
Fax: 310-649-3554

31. What if I need special assistance at the show?

If you have special needs that require assistance, Cosmoprof North American and PBA Beauty Week will make every effort to accommodate those needs in order to ensure your participation. Please contact us at least four weeks prior to the show at 800.468.2274. Wheelchair and scooter rental service is available at Mandalay Bay Convention Center; please call 702.632.7777 and ask to speak to the Bell Desk.

32. Does Mandalay Bay offer parking?

Please click here for parking details.

33. Do you have shuttle service?

No; however, there is a free shuttle train connecting Mandalay Bay Casino to Excalibur Hotel & Casino and Luxor Casino.

34. Do you provide luggage storage?

Yes, luggage storage will be located outside Bayside F (off the show floor), Storage will be available each day during show hours.

35. Is there food available at the Convention Center?

Yes, located on the show floor you can have lunch at Discover Café, you will also find snack bars located throughout the show floor, along with a food court in the Convention Center. In addition, Mandalay Bay Resort houses several restaurants and other food establishments.

36. What items are prohibited the Cosmoprof North America Expo floor?

To see the list of prohibited items, click here!